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Data Safety

Last updated: October 15, 2026

On this page

This page is a plain-language summary of how the BiteSlot Captain mobile app (com.biteslot.pos) handles data. It mirrors the declarations we make in the Google Play Data safety section. For the full detail, read our Mobile App Privacy Policy.

At a glance

  • Encrypted in transit. All data the app sends is protected with TLS/HTTPS.
  • You can request deletion. See our App Data Deletion page.
  • No data is sold. We do not sell personal data and do not use it for third-party advertising.
  • No ads SDKs, no location, no advertising ID.

Data the app collects

Data type Why Shared?
Name (customer)App functionality — bills, receipts, delivery ordersNo
Phone number (customer)App functionality — customer lookupNo
Address (delivery)App functionality — delivery ordersNo
Email address (staff)App functionality, account management — sign-inNo
User & device IDsApp functionality, analytics, securityNo*
App interactions (incl. session replay)Analytics, app functionalityNo*
Crash logs & diagnosticsAnalytics, app functionalityNo

*We use Microsoft Clarity for analytics and session replay. Microsoft processes this data as our service provider (processor) on our instructions, which under Google's definitions is not "sharing". Clarity is configured with strict masking, and we additionally mask all credential, payment-amount and customer fields so they are never recorded.

What the app does not collect

  • Location — none. Bluetooth scanning is flagged neverForLocation and is used only to find a thermal printer.
  • Payment card or bank details — none. Subscription payments are handled by Razorpay in your browser, outside the app.
  • Camera, microphone, contacts, photos or files.
  • Advertising identifiers — the device ID is an app-generated value, not your phone's hardware or advertising ID.

Security practices

  • Data is encrypted in transit (TLS/HTTPS).
  • Credentials and tokens are stored in the device's encrypted operating-system keystore; the operator PIN is stored only as a cryptographic hash.
  • You can request that your data be deleted — see App Data Deletion.

Questions

Contact our Grievance Officer at hello@biteslot.com · +91 81407 57973.

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